NorthflowAutomation

Every lead answered.
Even while you work.

Northflow creates automations that capture, sort, and reply to your customers on the tools you already use. Running in days, maintained for you.

Missed call rescue

You're on a roof when the phone rings.

A text goes out within a minute, so the customer hears back from you instead of calling the next company on the list.

Sent automatically, 40 seconds later
Hi, sorry we missed your call. We're on a job right now. What can we help with, and where are you located? We'll call you back this afternoon.
Quote follow ups

A $4,200 quote goes quiet.

Polite follow ups go out on day three and day ten, each written to suit how long it has been.

Drafted for you on day ten
Hi Mark, just checking in on the deck quote from last week. Happy to answer any questions, and no pressure either way.
Review requests

The job wraps up and you're on to the next one.

A review request arrives the same day, while the customer is still happy with the work.

Sent when the job is marked complete
Thanks again, Priya. We're glad the new deck came together. If you have a moment, a quick review would mean a lot to our team.
★★★★★
Seasonal reminders

Eleven months since their last furnace service.

Past customers hear from you before the season starts, which fills slower months with work you've already earned.

Scheduled a year out
Hi Tom, it's almost a year since your last furnace service. Would you like to book in before the cold weather? Early appointments fill up quickly.
Inquiry triage

Nine messages before lunch.

Every inquiry arrives sorted by type and urgency, so the ones that matter most are waiting at the top.

Your inbox, already in order
HighDented fridge on delivery, customer upset
HighDeck quote, 300 sq ft, wants early October
MediumAsking what a garage door repair costs

Nine automations. One quieter inbox.

Each one takes over a task you do by hand today and runs it reliably, day and night.

Missed call rescue

A text back within a minute of any call you can't take, so the customer hears from you before they try someone else.

Hi, sorry we missed your call. We're on a job right now. What can we help with?

Inquiry triage

Every message tagged by type and urgency, so the right ones reach you first.

HighDamaged delivery
MediumPricing question

Drafted replies

A response written about the customer's actual job, ready for you to review and send.

Quote follow ups

Quotes that go quiet get a polite nudge on a schedule you choose.

Review requests

Sent the day a job wraps up, when customers are most likely to say yes.

Booking intakeInquiries become booked appointments without the back and forth.
Invoice remindersOverdue invoices followed up politely and automatically.
Seasonal remindersPast customers contacted when it's time for the next job.
Weekly summaryOne short report on what came in and what still needs you.

Try it on a real message.

Paste an inquiry from one of your customers, or use an example. It comes back sorted, prioritized, and answered.

Customer message

Or try an example:

What your system sends back

The inquiry type, how urgent it is, a one line summary, and a reply ready to send.

Try the quote follow up demo

Running in days, not months.

Step 1

A short call

Twenty minutes to understand where your inquiries come from and what happens to them today.

Step 2

Built on your real messages

Everything is tuned against inquiries your business has actually received, and you see the results before launch.

Step 3

Live and looked after

It runs on its own. If something breaks, you're notified and we fix it.

Learn how it works

Built on the tools you already use.

No new app to learn. Northflow connects the software your business already pays for, and your data stays in your own accounts.

GmailOutlookGoogle SheetsGoogle CalendarYour website formYour business phone

Find out what's worth automating.

Tell us where your time goes each week. You'll get an honest answer on whether automation helps, and what it would take.